Fulfillment Policy
Refund Policy
Customers can request a refund within 30 days of purchase if they are not satisfied with our digital marketing services. Refunds will be granted in cases where the services rendered do not meet the agreed-upon specifications outlined in the initial contract. Refund requests should be submitted in writing to our support team, and we will process eligible refunds within 10 business days.
Delivery Policy
Our digital marketing services are delivered online. Once the order is confirmed, we will initiate the service within 5 business days. Regular updates and progress reports will be provided via email. Any digital assets created as part of our service will be delivered electronically to the customer's designated email address or shared through secure cloud storage.
Return Policy
Since we offer digital services, returns are not applicable. However, if you encounter any issues with the services provided, please contact our support team within 30 days, and we will work to resolve the issue to your satisfaction.
Cancellation Policy
Customers can cancel subscriptions or reservations at any time by providing written notice to our support team. For monthly subscriptions, a 30-day written notice is required.